Privacy Statement
This Privacy Statement is provided by Inchcape Retail Limited, The Cooper Group
Limited, Gerard Mann Limited and Chapelgate Motors Limited (referred to as "Inchcape
Retail", "us", "our" or "we" in this statement) for the information of visitors
(referred to as "you" or "your" in this statement) to our web site.
We wish to demonstrate our firm commitment to your rights to privacy. This is why
we have drawn up the privacy guidelines set out below. You will probably appreciate
that these guidelines will need to change over time. We will post changes to this
page when such changes are necessary.
Governing Law
The information contained in this Privacy Statement shall be governed and construed
in accordance with English law and be subject to the exclusive jurisdiction of the
English courts.
Who are we?
This web site is owned and controlled by Inchcape Retail Limited, The Cooper Group
Limited, Gerard Mann Limited and Chapelgate Motors Limited. The registered office
of each of these companies is at:
The Data Controller
Inchcape Retail Registered Office
Inchcape House
Langford Lane
Kidlington
Oxford
OX5 1HT
Tel: 0845 125 5900
Fax: 01865 849415
Email: iukhq@inchcape.com
Each of these companies is registered in England and Wales, with the following company
registration numbers: Inchcape Retail Limited - 194561, The Cooper Group Limited
- 821770, Gerard Mann Limited - 660644 and Chapelgate Motors Limited - 2841981.
Data Protection Act
We have notified the Data Protection Commissioner under the terms of the Data Protection
Act that it may obtain information about data subjects.
Information gathered by us
You will appreciate that we need to gather some personal information from you when
you wish to buy our products or services. The full details of the information we
need is set out on the relevant forms throughout the site. Any information that
is gathered from visitors to or customers of this web site is not sold, made available
to, or otherwise distributed to third parties for any purpose unless you give us
permission to do so. We may, on occasions, collect additional personal information
from surveys and contests, which you will be under no obligation fill in or return
to us. The information you provide will enable us to provide information about our
company to you and to contact you. We will only provide this information where you
indicate that you wish to receive further information from us on a regular basis.
We also collect demographic and profile data on our web site. This information may
be combined with other forms of information to permit us to bring together, in aggregate
form, information about the people who use our web site. Such information will enable
us to understand, in general terms, user preferences in relation to the content
of the web site and the effectiveness of the advertising.
Information that is automatically logged
When you enter our web site, we use your Internet protocol ("IP") address to help
diagnose problems with our server, to administer our web site and to help identify
you. We also have the ability to know what type of operating system and browser
software you use and to identify the geographical location of your browser. Your
IP address is also used by us to gather broad demographic information and for other
purposes, such as monitoring visitor frequency.
Cookies
What is a "cookie"?
Cookies are small files which are placed on your computer when you access a website - amongst other things; they help the website user to navigate efficiently between pages and the website operator to track usage of the site.
Cookies cannot contain viruses or anything else that might harm your computer.
You can find out more about cookies at www.allaboutcookies.org.
What do we use cookies for?
We use cookies to track your activities on our web site but they will not allow us to obtain information of a personal nature such as your name and address. We will only be aware of such information if you provide the information to us or you have set the preferences in your browser to provide this information automatically.
We use the information collected to analyse trends and improve our site for our customers.
Our cookies also enable us to market to individual customers based on their usage.
Can I disable cookies?
Yes, your browser will enable you to disable cookies and further information can be found in the "Help" section of your browser or at www.allaboutcookies.org. However, you should note that if you chose to do this, it may have an impact on the quality of your browsing experience.
If you have any questions about our use of cookies, please contact Rob Walker, Inchcape Web Marketing Manager on 07901 331830 or email robert.walker@inchcape.com.
What we do with the information we collect
The information in aggregate form permits us to carry out an analysis of user behaviour
in general. This allows us to measure overall interest in our web site and to help
us develop the web site to make it more interesting in general terms. We will also
be able to inform advertisers how many users have clicked on to the various advertisements
displayed on our web site. The analysis we perform does not include any personal
information provided by you. We merely use the aggregate form of the information
for these purposes. We will not provide any personal information to any third party
unless you give us specific authority to do so. You have the option on the relevant
order form to indicate whether you wish to receive promotional e-mail about the
services that we and our advertisers offer. We will not send you any such promotional
e-mail if you do not indicate your agreement to receive such information.
Sharing information
We share the information we gather with advertisers and other partners. The information
we share comprises information in aggregate form only. We do not share personal
information about anybody unless we have your specific permission to do so.
Registration and order forms, surveys and contests
Our order forms, surveys and contests ask you to provide us with your contact details,
such as name, postal and e-mail addresses. The information you provide will enable
us to provide information about our company to you and to contact you. We will only
provide this information where you indicate that you wish to receive further information
from us on a regular basis.
Telling you what information we hold about you
If you wish to know what information we hold about you, please contact us. We will
only send this information to the address we have on file.
Removing and correcting information
If you request the removal of your personal information from our database or you
wish us to amend or change the information we hold about you on our database, we
will remove or amend any such information on your contacting us to request such
a change (see point 2 for our full contact details).
Data quality
You may change and modify the information you have previously provided to us by
contacting us (see point 2 for our full contact details).
Contact us
If you have any questions about this privacy statement, about how we run the web
site or concerning your dealings with our web site, please send an e-mail to us
at iukhq@inchcape.com.
Inchcape Retail Limited is authorised and regulated by the Financial Services Authority,
in respect of insurance mediation activities only.
We wish to demonstrate our firm commitment to your rights to privacy. This is why
we have drawn up the privacy guidelines set out below. You will probably appreciate
that these guidelines will need to change over time. We will post changes to this
page when such changes are necessary.
Each of these companies is registered in England and Wales, with the following company
registration numbers: Inchcape Retail Limited - 194561, The Cooper Group Limited
- 821770, Gerard Mann Limited - 660644 and Chapelgate Motors Limited - 2841981.